Effective Date: November 9, 2023
1. Products Covered by this Policy
This policy describes the information that we, UVAE, process to provide UVAE Products, also referred to as “Products.”
Some of our Products have an additional privacy policy that supplements the information provided in this policy.
2. Partner
A person, business, organization, or entity that uses or integrates our Products to promote, market, or provide their own products and services.
3. Information Collected if You Use or Interact with Our Products Without an Account
Even if you do not have an account, it is possible that you use UVAE Products or interact with them. Therefore, we collect the following:
Browser or application connections when you access public content
Basic information about devices that have downloaded our applications, such as their model and operating system
We also receive information through cookies and similar technologies when you visit other websites and applications that use our tools.
Examples of Reasons Why We Collect and Receive Information:
Security of Our Products: For example, we collect information to monitor attempts to attack our systems, such as those aimed at overwhelming our traffic servers. Additionally, if we detect that a person without an account is trying to load too many pages, it may be an attempt to scrape content from our site in violation of our terms and conditions. We can then intervene to prevent this violation.
Security and Integrity: For example, if a person without an account joins a chatroom and shares harmful video, we can take action according to our Community Standards. We can remove content that violates our terms and policies or share information with law enforcement if we believe there is a real imminent danger of death or physical harm.
Performance: For example, we collect information when people use our Products, even if they do not have an account, to measure the loading speed of our pages based on the country and determine if they are functioning properly. This allows us to identify and fix local network issues.
4. Information You Provide
For example, when you create a UVAE account, you must provide certain information such as a password and your email address or phone number, your age, and your gender. You may choose to add other details to your account, such as a profile picture or payment information.
We also collect information you provide while taking the following actions:
Creating your avatar
Filling out a form
Contacting us
5. What We Collect Through Our Camera Feature
You can take photos and videos through the Product, and store your content in the app in your gallery or that of an Event. Metadata is also collected via the Camera.
6. Metadata
Information about the content itself, such as where a photo was taken or the creation date of a file
Information about the message itself, such as the type of message or the date and time it was sent
7. The Apps and Features You Use, and How You Use Them
For example, we record:
The apps, posts, videos, ads, games, shops, and other content that you view or interact with on our Products
The features you access from our messaging products
When you use social plugins, browser link history in the app, or autocomplete
Information about the websites you visit or interact with when you use our browser in the app Learn more.
GPS location, camera access, photos with their metadata, and data related to location, even if the location function is disabled, using IP addresses to estimate your general position.
8. Purchases or Other Transactions
We collect information when you use our Products to buy or sell, or to perform other financial transactions.
When you make purchases or perform payments, we collect information about your purchase or other financial transactions, for example:
Debit or credit card number and other card information
Billing, shipping, and contact information
Items purchased and in what quantity
Other account and authentication information
Why We Collect This Information:
We collect and store this information to personalize your experience on our Products, for advertising purposes, and to allow you to access and review your payment and transaction history, if this feature is available.
And, if you have chosen to do so, you can use them during your next purchase for a simpler and faster experience.
9. Device
Devices can be computers, phones, hardware, connected TVs, Portal devices, and other internet-connected devices.
10. Cases Where We Collect Information from Other People's Activities
For example, we collect information about you on UVAE Products when other people:
Share or comment on a photo on which you are tagged
Send you a message
Invite you to join a conversation
Invite you to an event
Import their address book and it contains your contact information
11. What Device You Use and Some of Its Other Features
We collect information related to the device such as:
The type of device
Details about the operating system
Details about the hardware and software
The brand and model
Battery level
Signal strength
Available storage space
Browser type
The types and names of applications and files
Plugins
12. Identifiers That Allow Us to Differentiate Your Device from Others
Among the identifiers we collect are device identifiers, mobile advertisers, games, applications, or accounts you use. We also collect device IDs used across the entire family of applications or other identifiers unique to UVAE Products associated with the same device or account.
13. Device Signals
Device signals include GPS, Bluetooth signals, Wi-Fi access points, beacons, and nearby mobile phone towers.
14. Related Metadata
For example, if you allow us to access your device's camera roll, we collect metadata. This metadata concerns and comes from your photos and videos and includes the date and time they were taken. We use them primarily to remind you that you have new photos to upload.
15. IP Address
This stands for "Internet Protocol address." It is a unique number associated with a device such as a phone or computer, which allows it to communicate over the Internet. These numbers are assigned according to established rules, or protocols.
Just as you need a postal address to receive a letter from a friend, your device needs an IP address to receive information over the Internet.
16. Information about the Network Your Device Connects to and Your Internet Connection
The information about your network and your connection includes:
The name of your mobile carrier or Internet service provider (ISP)
Language
Time zone
Mobile phone number
IP address
Connection and download speed
Network capacity
Information about other devices located nearby or on your network
Wi-Fi access points you connect to using our Products
We collect this information primarily to improve your experience.
17. Information about Our Products' Performance on Your Device
We collect information about your device to prevent, diagnose, resolve, and repair errors and bugs. This includes how long the app has been open, the device model you used, and other performance and diagnostic information.
18. Information from Cookies and Similar Technologies
cookie is a small text file that stores information on web browsers. We use cookies and similar technologies, including data we store on your web browser or on your device, identifiers associated with your device, and other software and social plugins. They help us deliver, protect, and improve our Products, for example by personalizing content, tailoring, and measuring ads, and providing a safer experience.
We collect information from cookies saved on your device, including identifiers and cookie settings.
19. Types of Partners
Partners: Our partners use our Products, including our Business tools and other technologies that enable companies to promote or support their products. Business tools also help our partners understand and measure how people use their products and services and the success of their ads.
Integrated Partners: Our integrated partners also use our Products, particularly technologies that help you connect to them.
Some examples of our partners and integrated partners include:
Advertisers
Event organizers
Companies and individuals who use our Products to sell or offer goods and services
Publishers (such as a website or an app) and their measurement service providers
Application developers
Game developers
Device manufacturers, Internet access providers, and mobile network operators
E-commerce platforms
20. Other Third Parties from Whom We Obtain Information
Some individuals, businesses, organizations, and entities share information with UVAE without necessarily using our Products. We collect and receive information from these other third parties, including:
Public sources, such as academic articles and public forums
Industry peers, such as other online platforms and other information technology companies
Marketing and advertising service providers and data suppliers authorized to provide us with your information
Companies or organizations that provide content, including videos, photos, and audio
Police
Government authorities
Professional and nonprofit organizations, such as NGOs and charities
Educational and research institutions, such as universities, non-profit research groups, and think tanks
Third-Party Public Sources: For example, we obtain datasets from public sources, research institutions, professional groups, and non-profit organizations. We use these datasets to:
Detect and combat content scraping that violates our terms and conditions
Take other measures to ensure the safety, security, and integrity of our Products, our users, the public, as well as our staff and property
Improve our AI technologies and support product-related AI research and development, including translations, computer vision, content understanding, natural language processing, and content creation tools
Interact with research participants who have agreed to participate in further conversations
21. What Happens if You Do Not Let Us Collect Certain Information?
For example, if you do not provide us with an email address or phone number, we will not be able to create an account for you to use our Products.
22. Integrated Partner
An integrated partner is a partner who, to help you establish a connection with them through our Products, uses technologies such as plugins, connection options, payment experiences, instant games, and other such integrations.
23. Third Parties
A person, business, organization, or entity that is not part of UVAE.
24. Use of Information Across Our Various Products
We use your information to:
Adjust the information and settings of some of your accounts so they match across all your devices, which you can manage at any time.
Suggest people and accounts to follow.
Improve our products and offer related optional activities.
Measure and personalize, if shown to you, advertisements on UVAE products, for you and for other people.
Ensure your safety and that of others.
Better account for people and measure how they use our products.
Ensure that our products function correctly and fix them if they do not.
Personalize content and suggestions for you and other users.
Enable you to control shared experiences.
25. Why We Use Information About Your Different Devices
We particularly use information about your different devices to provide you with a more personalized experience. For example, we might show you an advertisement on your phone, and you might later use your laptop to click on that advertisement and purchase the product. By combining this information about your different devices, we can identify relevant advertisements and help businesses measure how effective their advertisements have been.
26. Manual Review
Examples of cases where we use manual review:
Our reviewers help us ensure the protection, safety, and integrity of all our Products. For example, our reviewers might search for and remove content that violates our terms and conditions and policies, and keep content that complies. Their work complements our technology for detecting violations.
We also use manual review to train our algorithms to analyze content in the way a person would. This strengthens our automated processing, which then helps us further improve our products.
Who reviews this information:
Our reviewers work at UVAE, for UVAE entities, or for a trusted service provider. We require that all reviewers authorized to access your information adhere to our security and privacy standards.
27. How We Personalize Your UVAE Map
Your UVAE Map is unique. We order (or "rank") the contents you can see in your Map, and you can learn more about the different types of signals we use to perform this ranking. We also suggest content that might interest you.
Many elements influence the content of your Map. For example:
If your friends, connections, or people you might know interact with an Event, a post, or a specific topic, we may suggest similar content to you.
If you and other people interact with the same group, the same Event, or the same post, we might suggest another group, another Page, or another post with which these people interact.
If you have recently shown interest in a specific Event on UVAE, we may suggest other similar Events to you.
You are likely to see posts based on your location and what people nearby are doing on UVAE. For example, if you are near a stadium, we may suggest games or events organized in that stadium.
28. Your Activity on Our Products
Based on your activity on our Products, we may:
Personalize advertisements based on your recent activity on UVAE;
Tailor ads based on your preferences and interests;
Use interactions from your contacts to personalize your advertising experience.
You retain the ability to manage your advertising preferences in the application settings.
29. Other Device Signals We Receive
We receive various types of device signals from different operating systems, such as nearby Wi-Fi or Bluetooth connections.
30. Personalization of Advertisements for You and Others
We may use location services to help users find Events in their vicinity that might interest them.
We also display ads for local businesses based on users' GPS locations.
You can disable location services, stopping the collection of their GPS information. In such cases, we may use the IP address to estimate your general position to show ads for local Events.
31. Security of Your Account
For example, we use information about the places from which you usually connect, combined with other information, to detect any suspicious activity. If we detect an attempt to access your account from a new location, we can thus verify that it is indeed you.
32. Information We Provide on Different Types of People
For example, we might tell an advertiser that their advertisement was viewed by women aged 25 to 34 who live in Madrid and are interested in software engineering.
We never share specific data about you, only general and aggregated data.
33. Service Provider
A person, business, organization, or entity that provides services to UVAE or to our users on behalf of UVAE. For example, our service providers might investigate suspicious activities and provide customer service.
34. Defining an Audience
On UVAE, the audience can be defined in the following ways:
The public, which includes people on UVAE and outside it;
Your friends and other connections, including friends of people you tag;
A customized list of people;
Yourself;
Members of a single community, such as a group.
On UVAE, you can set the audience for what you share by choosing between a private account or a public account. With a private account, only followers you have approved can see what you share. With a public account, your posts and other content on UVAE can be seen by everyone, on our Products or outside, even by people who do not have an account. You can restrict the audience for your content by blocking individual accounts, which will not be able to see it. You can also create a list of close friends for certain types of content that only people on this list can see.
35. General Demographics and Interests
For example, a bar organizing a Rock evening Event might want to promote this event to a targeted audience in Atlanta interested in nightlife. We determine whether a given person matches this audience based on their interest in similar events or entertainment establishments in the area. Then, people from this audience can see the advertisement for the special event at the bar.
You can always review the interests attributed to you in your advertising preferences and, if you wish, modify or delete them.
The bar can then access reports containing aggregated statistics about the audience that saw its ads and about the performance of these ads. The reports provide information to the advertiser, such as the gender breakdown, average age, and type of device used by people who interacted with the advertisement.
36. Transactions You May Engage In
Subscription to Premium content
Purchase, sale, or use of products
Purchase, sale, or use of services
Donations to charitable organizations
37. Commercial Service Platforms
Commercial service platforms provide a range of services, including:
Payments
Marketing
Shipping
Customer engagement tools
38. Measurement Service Provider
A third party that produces reports to help advertisers understand the performance of their content and advertisements. These reports also determine whether people acted after seeing an advertisement.
39. Marketing Service Provider
A third party that helps us market or promote UVAE and our Products, measures the effectiveness of our own marketing campaigns, and performs advertising analytics.
40. Why We Share Information with UVAE Entities
Promotion of Safety, Security, and Integrity:
Compliance with legal obligations;
Assistance in staying safe;
Investigation of suspicious activities;
Generation of statistics.
Support for Innovation:
Use of videos to train products to recognize objects or activities;
Training tools for content creation.
Understanding How the Public Uses Our Products:
Tracking the number of unique users, monthly and daily;
Analyzing usage trends to share important information publicly.
41. Legal Basis
Here is an overview of the legal bases for processing your information on UVAE, as well as the rights associated with them. As a user, it is essential to understand the legal foundations on which our actions regarding your personal data rest, as well as the rights you have to control this information. Here is a list of the legal bases for processing data that we use, along with the rights you have as a user:
UVAE is based in Switzerland.
The applicable law is Swiss law.
The venue is in Lausanne, Switzerland.
Legal basis for processing information and associated rights:
Right to access and download your information;
Management of privacy through settings;
Ability to delete your account or specific information.
Legal bases for processing information:
Execution of a contract: provision of services according to the General Terms and Conditions;
Consent: permission given to display personalized advertisements;
Legitimate interests: processing necessary for our legitimate interests or those of other persons;
Vital interest: processing to protect or prevent harm;
Legal obligation: processing necessary to comply with a legal obligation;
Public interest: processing necessary for the public interest, such as research or promotion of safety.
42. How Long We Keep Your Information
We keep your information as long as necessary to provide a functionality or service, but you can request its deletion.
We will delete these pieces of information unless we need to retain them for another reason, such as a legal reason.
We keep information as long as we need it to provide our Products, comply with legal obligations, or protect our interests or those of others. We decide how long we need the information on a case-by-case basis. Here are the elements we consider when making our decision:
If we need it to provide our Products or ensure their operation. For example, we must keep certain of your information to maintain your account;
The functionality for which we use the information and how it operates. For example, messages sent in ephemeral mode are kept for less time than normal messages;
If we need it for other legitimate purposes, including preventing harm, investigating potential violations of our terms and conditions or our policies, promoting safety, security, and integrity, or protecting us (including our rights, our property, or our products).
43. If We Need to Provide Our Products or Ensure Their Operation
For example, we keep the information in your profile, the photos you have posted (unless you have deleted them), and the security information for the entire life of your account.
And when you perform a search on UVAE, we keep your search history until you delete the search from your personal history or delete your account. Once you delete a search or delete your account, you will no longer be able to access it, and the search or account will be deleted.
However, even if you do not delete your search or delete your account, within six months of your search, we delete the information concerning it that is not necessary to show you your search history, such as information about the device you were using or your location.
44. How Long We Must Keep Information to Satisfy Certain Legal Obligations
For example, we keep information as long as we need it:
A legal request or obligation, including the obligations of UVAE entities or those provided for by current law;
A government investigation
A claim, complaint, litigation, or regulatory proceeding.
45. Why We May Keep Your Information Longer
Your information, including data from financial transactions made through our Products, may be kept and accessed for a longer period under the following circumstances:
A legal request or obligation, including obligations of UVAE entities or those stipulated by current law;
A government investigation;
An investigation into possible violations of our terms and conditions or policies;
To prevent misuse;
For purposes of protection, security, and integrity;
To protect us, including our rights, our property, or our Products;
If necessary in connection with a claim, complaint, litigation, or regulatory proceeding.
In some cases, we may keep your information based on the aforementioned reasons, even after you have requested the deletion of your account or part of your content. We may also retain information from deactivated accounts and content deleted following breaches of our terms and conditions and our policies.
46. Deleting Your Information or Your Account
To delete your information, you can:
Find and delete specific pieces of information;
Erase content you have posted on your account;
Permanently delete your account. If you delete your account on UVAE, we delete your information, including what you have posted, such as your photos or statuses, unless we need to retain them. Once your account is permanently deleted, you will not be able to reactivate it, and you will not be able to retrieve its information, including the content you have posted.
If you request the deletion of your account or your content, deleting your information may take up to 90 days once we start the account deletion process or receive a content deletion request. After the deletion of the information, removing it from backups and recovery systems in case of incidents may take up to an additional 90 days.
47. Responding to Legal Requests, Complying with Applicable Law, and Avoiding Any Risk of Harm
We sometimes need to provide information to respond to legal requests, as necessary.
If a law stipulates that we must retain your information for any reason, we must comply. Therefore, we will keep your information to comply with this law;
We also sometimes retain information that, in our opinion, could help prevent malicious activities on our Products or globally or help end them.
We access your information, retain it, use it, and share it:
In response to legal requests such as search warrants, court orders, communication orders, or subpoenas. These requests come from third parties, including parties in a civil lawsuit, law enforcement, and other government authorities;
In accordance with current law;
To promote the safety, security, and integrity of UVAE Products, users, staff, property, and the public.
We may access your information or retain it for an extended period.
48. When We Respond to Legal Requests
We respond to legal requests when we are legally required to do so and, sometimes, when the law does not require it, but a response:
Might affect users in that jurisdiction; and
Meets internationally recognized standards, including, for example, our Policy on Human Rights.
49. How We Promote Safety, Security, and Integrity
We share your information with the police, government authorities, UVAE entities, and other third parties (including our industry peers) when we believe in good faith that it is necessary to detect, prevent, and fight various situations, such as:
Unauthorized use of our Products;
Non-compliance with our terms and conditions and policies;
Investigating suspicious activities;
Protecting us, including our rights, our property, our staff, or our Products;
Preventing abuse, fraud, or any other harmful or illegal activity on our Products and outside;
Protecting you or others, including in the context of investigations or regulatory inquiries;
Emergency situations, such as an imminent danger of death or physical harm.
50. Unauthorized Use of Our Products
For example, if you illegally collect and use UVAE user data, we may share your information to defend ourselves in claims or in court.
51. Non-Compliance with Our Terms and Conditions and Policies
For example, if you post threatening or harmful content, we may share your information with UVAE entities to protect ourselves and others. This may include, in particular, blocking your access to certain features or deactivating your account across all UVAE Products.
Our Terms Of Service
To find out more about our Terms Of Service, please visit our Terms Of Service page or click here
